Children are growing up in a world where a “best friend” can be downloaded in seconds, available all night, and programmed ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

Person of the Year is one of our most enduring franchises. Every year, we aim to name a Person of the Year—the person, group, or concept that had the most influence on the world during the previous 12 ...

As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big companies with a dedicated team of coders. AI chatbots are being used by ...

Over the past few months, tech execs like Elon Musk have touted the performance of their company’s AI models on a particular benchmark: Chatbot Arena. Maintained by a nonprofit known as LMSYS, Chatbot ...

In the State Department’s ongoing development and deployment of its internal artificial intelligence chatbot, collaboration is just as important as the technology bedrocking these systems, according ...

In June, Elon Musk said that he'll use Grok 3.5's "advanced reasoning" to "rewrite the entire corpus of human knowledge, adding missing information and deleting errors." Today, however, the AI chatbot ...

While Nomi's chatbot is not the first to suggest suicide, researchers and critics say that its explicit instructions—and the company’s response—are striking. For the past five months, Al Nowatzki has ...

Several forces contribute to this cycle of AI hype and disappointment. 1. Marketing pressure: Calling a product AI-powered ...

The sudden ascent of the AI therapist seems startlingly futuristic, as if it should be unfolding in some later time when the ...

Morris Chapdelaine always has a daunting stack of scripts on his desk. As an indie producer, he reads about three a week and farms out the rest to interns and film students, who send back detailed ...