Picture this scenario: You’re trying to determine which of your existing customers are good candidates to upsell your company’s SaaS solution to, so you sit down to sift through different data, like ...

Augmented intelligence enhances human decision-making by combining AI with human insight. Fears of AI replacing jobs catalyze the development of augmentative, rather than displacement, AI models.

Imagine contacting an e-commerce company about your recently placed order. An AI chatbot instantly retrieves your order status or product details. But, when your query requires a more empathetic ...

In their book, Augmented Intelligence: The Business Power of Human–Machine Collaboration, Hurwitz & Associates’ president and CEO, Judith Hurwitz, and managing director Dan Kirsch, along with data ...