Nice Systems of Israel said it patched remaining critical flaws in its call recording software used by law enforcement, but the consultancy that discovered the risky flaws hasn’t verified the fixes.

Session Initiation Protocol Recording, or SIPREC for short, defines the architecture, associated call flows, and metadata that can be used for call recording. "This call may be recorded for quality ...

Skype is one of the most popular and commonly used modes of having conversations over the internet. Skype’s text, voice/video calls make it simple to have conversations and share experiences with your ...

If you’re experiencing difficulties with recording calls on your iPhone, rest assured that you’re not the only one facing this challenge. Many users encounter issues with this feature, which can arise ...

The 5 Best Call Tracking Software (Low Spend, High Return) Your email has been sent Giving attribution to the marketing channels that bring in callers is a must for maximizing ROI. Call tracking ...

Apple iPhones are classified as premium smartphones, renowned for their exceptional build quality and robust security features. With the release of iOS 18, Apple has introduced a host of exciting new ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

A call center system should reduce business costs while helping your sales and customer service reps perform at their best. Modern platforms offer a range of advanced tools that give both users and ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions available ...

Do you know that you can record your WhatsApp call too? WhatsApp is the most widely used instant messaging and calling app currently and the reason is its simple-to-understand and easy-to-use ...

Nice Systems of Israel said it patched remaining critical flaws in its call recording software used by law enforcement, but the consultancy that discovered the risky flaws hasn’t verified the fixes.