Happy New Year to all! My last column focused on preparing a career-life agenda for 2010 and taking the time to reflect on your 2009 achievements in order to hit the street running in the new decade.

Improving Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores is a top priority within the hospital sector, and to make meaningful improvements, provider-patient ...

What sets apart extraordinary leaders from lackluster ones? What do the most respected leaders have in common? Research shows that leaders spend more than 75 percent of their time communicating, and ...

Communication professor Charee Thompson, right, and graduate student Junhyung Han led a study that found that shared decision-making and the quality of the health care provider’s history-taking and ...

The Department of Communication offers a program of studies leading to a bachelor of arts in communication. The major prepares students for a wide variety of careers in the communication, ...

Strategic action competency is a key managerial skill for mid- to upper-level management. A managerial competency in general is a set of knowledge, skills and behaviors that allows a manager to ...

A professor led a study that found that shared decision-making and the quality of the health care provider's history-taking and physical exam were the main drivers of spinal pain patients' ...