Forbes contributors publish independent expert analyses and insights. I write about digital marketing topics, from content to social. Communication is the foundation of business. Without a healthy ...

The rise of technological developments caused a surge of communication tools for users to choose. From emails, instant messaging, and video conferencing, to project management tools, the ways for ...

More contractors are turning to team communication software applications, such as Slack and Microsoft Teams, as a way to keep connected to their staffs. The apps combine many features of other ...

Open source software — that is, software that is licensed with its source code so anyone can freely modify, share and distribute their enhancements — is nearly as old as the computer industry itself.

Silverback Webinar has released an expanded version of its webinar software, introducing updated capabilities intended to support the growing demand for structured, reliable, and interactive virtual ...

We list the best call center software, to make it simple and easy to provide and analyze call data to improve customer relations, employee management and workflow efficiency. Call centers used to ...

Remote collaboration is a huge asset for teams across the country or globe, but communication breaks down if you can’t share ideas. If you’re presenting in a meeting, learning new software, creating ...

With modern methods for organizing development teams like Team Topologies, the influence of software architects comes to the ...

To run an organization is to make decisions—every day, in small ways, on large stages. However, if documents are everywhere, driving a business quickly becomes an immensely difficult task.