WASHINGTON — The Consumer Financial Protection Bureau on Wednesday asked for public input on the way it receives and processes complaints from consumers in what the agency said was a preliminary step ...

HOUSTON, Texas -- We get all sorts of complaints in the consumer department, mostly from people who are frustrated when they can't get a resolution to a problem. If you have a complaint and you are ...

The Federal Communications Commission voted Thursday to streamline its process for handling complaints from consumers who have issues with their broadband providers. But critics, including the ...

The Federal Communications Commission (FCC) seems to have pulled some fast and fancy moves this week, as a controversial change to its complaint review process was seemingly pulled, and then suddenly ...

The Consumer Financial Protection Bureau’s consumer complaint database and the reports derived from it have long been a source of consternation for the financial services industry, ever since the ...

With the holiday shopping season in full swing, odds are, sooner or later in the gift-giving process, something will go awry. Maybe a product is faulty, a service is poor or an online shipment doesn't ...

Written by Haydn J. Richards, jr., as originally published in The Reverse Review. Consumer complaints: Every financial business has them. Companies try at all costs to ensure that customers are ...

Over the last eight years, our NBC 5 Responds and Telemundo 39 Responde teams have logged more than 61,000 consumer concerns and helped recover $6.35 million on behalf of North Texans. We wanted to ...

The Government Accountability Office has critiqued the Federal Motor Carrier Safety Administration for the use of ambiguous terms and processes used when filing and following up on motor carrier ...