Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. Customer Service Week is celebrated each year during the ...
It’s time for the annual ritual of Customer Service Week – a five day period each year when business leaders worldwide unite to celebrate a group of employees (and an entire organizational function) ...
City of Thomasville celebrates Public Power Week, Customer Service Week, and Public Natural Gas Week
THOMASVILLE — The City of Thomasville is celebrating Public Power Week, Public Natural Gas Week, and Customer Service Week from October 5-11. These events aim to honor the benefits of local utilities ...
MetLife Korea has expanded this year’s customer service week (CSW) into a six-month, companywide program, as part of efforts to strengthen commitment to customer-oriented management, the life insurer ...
A recent survey shows Americans are more unhappy with the customer service they're getting than ever. The poor guy above has been on hold for 24 months (we assume — it's a stock photo). Who are they?
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