Customers have high expectations from the companies they choose to do business with. Around 80% of U.S. consumers surveyed by PwC indicated that "speed, convenience, knowledgeable help and friendly ...

AI startup Anysphere has been riding high over the past two months, thanks to the skyrocketing popularity of its AI-powered software coding assistant, Cursor. The company, which was eyed for ...

In the bustling world of business, customer support is an unsung hero that keeps the wheels turning and users smiling. As head of customer support, you're constantly balancing the need for ...