Is calling someone on the phone, an act of aggression. There's *** new digital trend that says you should text before you call and that's got people kind of hot. Diane Gottsman is *** modern etiquette ...

If you want a different outcome, you have to do something different. That sounds simple enough, right? But when we look at how we actually live—day in and day out—most of us are stuck on autopilot, ...