During an interview, you work hard to leave everything on the table. Yet, despite being highly qualified, you might still ...

If you're constantly being undermined, overwhelmed and ignored by your manager, you might have a toxic boss. A toxic boss demoralizes the people who report to them, stripping them of their sense of ...

Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. With over a decade and a half of experience in the customer ...