Anurag's interest in technology was sparked around 15 years ago when he first tried a Nokia smartphone, one of those Windows-powered devices. Having only used feature phones up until then, he was ...

We hate to break the news to you: Facebook does not staff a team of customer service representatives working the phone lines to help you with a likely niche and nuanced problem. Not being able to ...

GREEN BAY, Wis. (WBAY) - A consumer first alert about fake Facebook messages. We’ve been getting messages from viewers asking about this. Cyber experts say the Facebook copyright scam can be ...

Despite Facebook’s repeated assurances that it would address poor workplace conditions for its content moderators, often contractors who spend their days reviewing graphic and violent images posted on ...

“So many of Facebook's problems are built into the way that they do business,” Frenkel says. “The very business model that they're premised on … is to keep you online.” The trillion-dollar company ...

Internal documents show a struggle with misinformation, hate speech and celebrations of violence in the country, the company’s biggest market. By Sheera Frenkel and Davey Alba On Feb. 4, 2019, a ...