This is Cult of Mac’s exclusive column written by an actual Apple Store Genius who answers all your questions about working at an Apple Store. Our genius must remain anonymous, but other than “Who are ...

You’ve just picked up your iPhone to check an important email, only to be greeted by an annoying pop-up message: “Cannot Verify Server Identity.” If you’ve encountered this error, you’re not alone.

All new smartphones encounter issues at launch. Of the many thousands of things that can go wrong with a device, no amount of internal testing will catch them all. On that basis, the release of the ...