DETROIT — Ford Motor Co. is rethinking how it rewards loyal customers, thanks in large part to input from its retail network. The automaker last week unveiled FordPass Rewards, an app-based loyalty ...

While studying traditional news journalism in college, Jake realized he was smitten by all things automotive and wound up with an internship at Car and Driver. That led to a career writing news, ...

All but four of Ford Motor Co.'s roughly 3,100 U.S. dealers have signed up for a points-based customer rewards program through the FordPass app that will roll out this year. The automaker last year ...

Allen Park — Ford Motor Co. officials say it's more profitable to keep return-customers than to find new people to buy its vehicles. And the company plans to launch new services and spend more money ...

It’s also piloting mobile maintenance and new dealership concepts. Ford is introducing a new customer rewards program, expanding a mobile vehicle maintenance pilot program with dealers and opening a ...

(WXYZ) — Ford plans to expand its Pickup & Delivery service, beginning Sept. 13. The service allows people to get their vehicles serviced while staying at home ...

OMAHA, Neb.--(BUSINESS WIRE)--First National Bank of Omaha (FNBO) announced today the launch of a new automotive credit card program with Ford Motor Company and Visa, Inc. FNBO is among the nation’s ...

Ford is turning to its softer side to improve the customer experience, or CX. Ford this spring is rolling out an airline-style rewards points program and is training call center reps to be friendlier ...

Ford Blue Advantage offers drivers greater peace of mind, at-home test drives and generous warranties for certified preowned cars and trucks. Craig brought 15 years of automotive journalism experience ...

The automotive sector and the financing industry have gone hand in hand for decades, and today there are numerous credit cards out there celebrating the connection. Since late last year, there’s also ...