When it comes to customer satisfaction, COVID-19 raised the stakes, with consumers quickly becoming accustomed to having retailers and other service providers respond to their needs as rapidly as ...

GRAND RAPIDS, Mich.--(BUSINESS WIRE)--Priority Health, a nationally recognized nonprofit health plan serving more than 1.3 million members, is being recognized for its best-in-class customer service.

Health insurance provider Vitality is deepening its ties with the Google tech ecosystem with the launch of an artificial intelligence (AI) platform designed to help millions of people make ...