ShipStation reports that transforming product returns into exchanges can enhance customer loyalty and streamline operations, ...

A layer that is often overlooked during the holidays, but is critically important, is the toll of returns on an otherwise ...

As return rates escalate, the implementation of smart returns technology emerges as a vital strategy, offering a seamless, eco-friendly solution that enhances customer satisfaction while reducing ...

That consistency doesn’t make the return season any easier for businesses, especially when it comes to quickly processing and restocking returns of seasonal merchandise, keeping customers happy, and ...

Spencer Kieboom, cofounder and CEO of Pollen Returns and a former catcher for the Washington Nationals, wants to shift how we send back our stuff.

Forbes contributors publish independent expert analyses and insights. Shelley E. Kohan covers the retail industry and is based in New York. Happy Returns has automated the returns process in its ...

It happens more often than you might think. Life gets busy, finances get complicated and suddenly, a year (or more) goes by without filing your tax return. Whatever the reason, though having unfiled ...

About 7 in 10 taxpayers this year are getting refunds from the IRS, with the typical check nearing $2,900 per filer. For the millions who wait until the last minute to file their returns, a pressing ...