‘Tis the season to practice saying no. Many of us frequently say “yes” to invitations, favors, and requests in order to avoid the difficulty and discomfort of saying “no,” according to the research of ...

When Susan had breast cancer, we heard a lot of lame remarks, but our favorite came from one of Susan’s colleagues. She wanted, she needed, to visit Susan after the surgery, but Susan didn’t feel like ...

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Why is it hard to say "no?" There’s a cultural misconception that saying "no" is rude or selfish. Truthfully, it’s neither of those things. Saying "no" is refusing to sacrifice something you love for ...

There's something very powerful about receiving or giving a heartfelt, genuine apology. Bad apologies, on the other hand, can be disastrous and lead to more hurt. The ...