In full disclosure, I build and facilitate business simulations that are used within leadership development and other training programs globally. With that said, I’m often asked, “What is the best way ...

Today's contact centers are fine-tuned machines, with no penny wasted and every customer interaction optimized. Before founding Zenarate, I led contact centers at large financial institutions. During ...

The Monte Carlo simulation estimates the probability of different outcomes in a process that cannot easily be predicted because of the potential for random variables.

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Last week, at its AI Summit, Unity, a platform that aims to enable users ...

Around the mahogany tables of corporate boardrooms and the plywood workbenches of garage-based startups, one topic has threatened to monopolize business discussions for years: digital transformation.

Data is like the steam power that drove the first Industrial Revolution, the successor to the electrical connections that drove the second one, and the byproduct of the computers that brought about ...

Logging in to GoPhish for the first time. How to run a phishing attack simulation with GoPhish Your email has been sent Stargate Norway: OpenAI’s First AI Data Center in Europe AI Data Centers’ ...

One Friday afternoon in 2018, around 8 p.m., news broke that a young man, Richard Russell, a Horizon Air Service agent, gained access to a parked Bombardier Q400 and—with no previous pilot ...

Fujifilm's mirrorless X and GFX cameras offer a number of different film looks. We explain what they are, how they work, and when to use them. Images, and the devices that capture them, are my focus.

After two years of experimentation, pilots and hype, businesses are entering 2026 with a more sober view of AI. The ...

Unless you, dear reader, are a web-scraping software bot quietly pulling this text into a data-hungry LLM, you’re probably a human. And though you’ve likely never seen me in person, you have good ...

Adam is a lifelong gamer who enjoys RPGs, action adventure games and a healthy helping of VR to boot. He has written for countless sites in the gaming medium, and you can find him playing the newest ...