"What we have seen from ... the second Trump administration is a strong focus on centralization and consolidation of common services," said John Marshall.

Leveraging its intimate knowledge of enterprise infrastructure, Hewlett-Packard will announce on Wednesday, IT Shared Services Portfolio, a two-part offering that industry analysts say will raise the ...

There are two current trends in IT with diametrically opposed points of view that are worth looking at. The first is shared services, wherein the IT organization becomes the internal service provider ...

While not yet officially announced, the Trump administration’s management agenda is coming into focus. Office of Management and Budget Deputy Director for Management Eric Ueland has described four ...

Back in 2010, when I was working in IT in local government, shared services were hailed as a lifeline. Councils were facing unprecedented budget cuts, austerity was biting hard and the subsidy for ...

Traditional business models with siloed functions struggle to keep pace with changing markets and customer needs due to slow response and fragmented technology. To stay competitive and deliver greater ...

Xerox Holdings Corporation announced a new operating model and organizational structure to further the company’s Reinvention. “The evolution of Xerox’s Reinvention aligns our resources in three key ...

If you’ve been around long enough to see a few CRM projects come and go, then you have probably noticed a pattern. Technology changes, the logos change, and the dashboards look shinier every few years ...