Troy, Mich.—In a period when residential internet customers have had to rely heavily on their internet service provider to stay connected for work, school and entertainment, the newest J.D. Power ...

TROY, Mich.: 12 Oct. 2023 — Overall satisfaction among wireless internet customers (5G or 4G LTE home internet) averages 748 (on a 1,000-point scale), while overall satisfaction among wired (fiber and ...

Choosing the best internet provider involves balancing speed, price, reliability, and availability. Top national providers for 2025 include GFiber, AT&T, and Verizon 5G, each with distinct strengths.

TROY, Mich.: 9 Oct. 2025 — Residential wireless internet providers are growing more in popularity among new customers compared to wired internet providers, according to the J.D. Power 2025 U.S.

For the first time, certain fiber and non-fiber internet providers are tied in customer satisfaction. Here's what the latest ACSI numbers have to say. Trisha Jandoc was an associate writer at CNET ...

Calling to cancel your internet service can be incredibly stressful and confusing. While most internet service providers will let you sign up for service online, many ISPs require you to call if you ...

LocalNet, an Internet on-ramp company in Williamsville, is selling high-speed service over parts of Time Warner's cable network, putting it in the forefront of the "open access" movement for shared ...