Customer loyalty isn't what it used to be. In fact, research company Access Development reported that 79% of customers would take their business to a competitor within a week of experiencing poor ...

Alex Quin is CMO of award-winning Digital Marketing firm UADV. He is a full-stack marketing expert, global keynote speaker & podcast host. While discounts and promotions can provide a temporary boost ...

One thing all businesses can bank on in the future is that things will be more uncertain and unpredictable than ever before. From global pandemics, to the resulting supply chain and employment issues, ...

When engaging with a brand in 2025, one of the first things you may encounter is that they have a loyalty scheme offering perks and prices you simply ‘can’t get elsewhere’. Data from the Competition ...