We’ve all seen it: A deviant behavior is repeated, without catastrophic results, and eventually becomes the accepted social norm for the organization. This process is called the “normalization of ...

The old adage, "familiarity breeds contempt," rings eerily true when considering the dangers of normalizing deviance. Coined by sociologist Diane Vaughan, this phenomenon describes the gradual process ...

Last week, the American people learned that leaders of the U.S. military had plans to prevent Donald Trump from ordering the armed forces to stage a coup during the last days of his presidency. These ...