VIRGIN Media and O2 have introduced a way for customers to have a single ID login to access both accounts. It’s designed to make customers’ lives easier, but some fear it will “only end in confusion”.

UK mobile operator O2 has partnered with leading mobile money company Mi-Pay to offer its eight million customers a new range of new automatic top-up services, allowing Pay & Go customers to better ...

JERSEY CITY, NJ / ACCESSWIRE / May 8, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced that Virgin Media O2, one of the ...

As part of its ongoing customer service transformation, Virgin Media O2 has created and launched its own AI tool, Lumi AI, that helps agents by analysing conversations in real-time and providing ...

Virgin Media O2 has launched its first 4G and 5G services on sections of the Central and Northern Lines, claiming to allow its customers very high-speed mobile connectivity on the Tube network for the ...

O2 is closing down its pay-as-you-go data only mobile SIM services later this month. These SIMs allow you to pay for internet data which you have to use within a certain number of days. There are no ...

As part of its ongoing customer service transformation, Virgin Media O2 has created and launched its own AI tool, Lumi AI, that helps agents by analysing conversations in real-time and providing ...

Telefónica now offers its own IPTV television at – without Waipu.tv. The new O2 TV offers access to 130 channels in HD quality. O2 TV has been available since 2019, but it was simply a branded version ...

O2's corporate customer services people were able to solve my problem, but the brand damage had already been done at customer facing retail level. Going back a few years now, I used to say that the ...

We mentioned the nexfibre roll-out in Whitby, North Yorkshire a month ago and now Virgin Media O2 has thrown out its PR on the area stating a footprint of over 5,000 homes. 5,000 more homes in Whitby ...

With the cost-of-living crisis deepening and around two million UK households at risk of digital exclusion, Virgin Media O2 is helping more people in need access free mobile data by piloting the ...

Plus, Virgin Media's answers to customers' most burning questions VIRGIN Media and O2 have introduced a way for customers to have a single ID login to access both accounts. It’s designed to make ...