As businesses continue to make use of public cloud services, they need to develop a model for how the cloud fits into their processes and workflows. I am fortunate to lead a technology division for an ...

AI isn’t just another tool layer to plug into existing structures. It fundamentally changes how work should flow.

Chief information officers often talk about their "IT operating model." This overly complex term describes the core activities needed to run an IT organization. IT does not exist in a vacuum. It ...

Forget the shiny demos — this 90-day AI playbook proves results come from fixing real pain points, not chasing the next big tool. This is the playbook I wish I had on day one. It is cross-industry by ...

As much as cloud adoption is about embracing cloud-based infrastructure and applications, organisations that do not change the way they work will not be able to reap the full benefits of the ...

Traditional business models with siloed functions struggle to keep pace with changing markets and customer needs due to slow response and fragmented technology. To stay competitive and deliver greater ...

AI is everywhere and nowhere at the same time. Every week brings another headline about breakthroughs, pilots, or fears of being left behind. For CIOs, the harder question isn’t what AI can do but ...

If you’ve been around long enough to see a few CRM projects come and go, then you have probably noticed a pattern. Technology changes, the logos change, and the dashboards look shinier every few years ...

Innovation is as essential to social purpose as it is to business profits. But too many organizations embrace the latest fad—whether it be a contest, crowdsourcing tool, or technology platform—while ...

Canva has launched its Creative Operating System, marking the company’s most significant evolution since its founding. The all-in-one platform integrates design, AI, collaboration and brand growth ...