This is a tricky subject that's influenced by perspective. Among sales nerds, I fall into the “process” guy category. The first thing that I do is build a process. I like to question the process ...

According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

In 2016, Maranda ODonnell was arrested in Harris County, Texas, which includes the city of Houston, for driving with a suspended license to her mother's house in order to pick up her 4-year-old ...

ARLINGTON, Va. - The Air Conditioning Contractors of America (ACCA) has announced the release of Manual B, a training manual and field reference for testing and balancing (TAB) residential and ...