Forbes contributors publish independent expert analyses and insights. Dr. Lance B. Eliot is a world-renowned AI scientist and consultant. In today’s column, I am continuing my ongoing coverage of ...

How quickly do you respond to incoming customer questions? As fast as you should? What about social media responses? Or online customer complaints? When it comes to answering complaints on social ...

The service industry has a wide spectrum of jobs, which involve providing some type of service to customers or clients. These jobs are often found in the restaurant, retail and hospitality industries.

When we think about timeliness in police, fire and emergency medical services, we often think of response times. And even though it’s recently been pointed out to us that there are other important ...

Learn how monetary and fiscal policies impact the economy through response lag, from implementation delays to observable outcomes.

HARTFORD, CT (WFSB) - When you call 911, you expect a quick response. But what if that response isn’t as quick as you’d hope. The I-Team found response times are steadily going up in the City of ...

This story originally published on July 29, 2003. It is being republished as part of the commemoration of USA TODAY's 40th anniversary on Sept. 15, 2022. LOS ANGELES -- When baggage handler Andrew ...

LG is rolling out a pair of new "Nano IPS" monitors with G-Sync support (more on this in a moment), but what really makes these displays interesting is the response time—just 1ms (gray-to-gray). At ...