I just heard an interesting horror story from a seasoned sales professional. She was presenting to a prospect, the prospect interrupted her and said: "you must have been a real star at your Sandler ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. Sales and the buyer experience go hand-in-hand. Sales is ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Sales scripts get a bad rap, but they provide a clear ...

I recently posted about my new book “Done For You Sales Scripts” on LinkedIn. It sparked an interesting debate about whether scripts are useful or not. You can see the whole discussion here. Some ...

Opinions expressed by Entrepreneur contributors are their own. We’ve all been there: Your phone rings. You pick it up. Before you even utter “Hello?” you’re bombarded with a pitch. “It’s your lucky ...

Have you ever played the parlor game, “Two truths and a lie?” It’s a great icebreaker for groups, and even works if people know each other well. When they’re done, they might wonder if they really ...

When it comes to delivering pitches, sales professionals will often work from a script to help keep the intention of their interaction with a prospect at the forefront. However, some scripts feel ...

A sales person is continually challenged by which sales techniques to use for which customers and how to close the deal. Listen carefully to your customer at the start of the conversation so that you ...

With a first-of-its-kind mobile roleplay platform, Practis allows businesses to use their sales script like never before. Opinions expressed by Digital Journal contributors are their own. There are ...