With optimized ITSM, healthcare organizations can abandon outdated and siloed legacy tools, allowing their teams to focus on ...

Explore how operations management enhances healthcare, controlling costs while improving patient care quality. Learn its ...

With campus roaring back to life amid back-to-back Commencements, Reunions, and special events, HBS IT and Operations have been partnering closely behind the scenes to ensure these activities go off ...

As a term, business service management (BSM) was first included in the 2007 version of Information Technology Infrastructure Library (ITIL), where its definition was “the management of business ...

Operations management is a multi-disciplinary field that focuses on managing all aspects of an organization’s operations. The typical company carries out various functions as a part of its operation.

Freshworks to Deepen its IT Service and Operations Portfolio with Acquisition of FireHydrant’s AI-Native Incident Management and Reliability Platform ...

This ambitious enterprise-wide transformation fundamentally reimagined manufacturing operations for a market-dominant ...

Franchise AiQ’s Coordination Strategies for Franchise Networks Evergreen, United States – December 22, 2025 / Franchise AiQ™ ...

ServiceTitan (Nasdaq: TTAN), the software platform that powers the trades, today announced that Azureon, a leading provider of ongoing pool care services, pool remodels, and pool construction in the ...

Cecilia is a freelance writer, content marketing strategist and author covering education, technology and energy. She is a current contributor to the Forbes Advisor education vertical and holds a ...