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LONDON, Oct. 18, 2016 /PRNewswire/ -- SysAid, a leading provider of help desk IT service management (ITSM) solutions, today announced that the company has been named a "Leader" in the new FrontRunners ...

As more companies are pushing their information technology (IT) departments to continue using the same technology and make it last longer, the job of help desk professionals becomes magnified as more ...

SysAid (News - Alert) Technologies, a provider of IT Service Management (ITSM) and Customer Service Support (CSS) software, recently launched SysAid IT 8.0, the world's first fully mobile help desk ...

IT service management provider SysAid (News - Alert) Technologies has launched SysAid IT 8.0, which company officials describe as fully mobile help desk and asset management software. This version is ...

From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

Hackers behind the MOVEit hacks in May are now targeting a newly patched zero-day in SysAid help desk software. (Image: Shutterstock) A Russian digital extortion gang behind a raft of attacks on file ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

Help desk software streamlines the management of support tickets from multiple sources by consolidating them in a single, organized interface. These platforms enable you to build self-service ...

We list the best help desk software, to make it simple and easy to manage a single platform for answering queries from staff and/or customers. Whether your support team is working internally or in a ...