I recently had the opportunity to speak at length with Oleg Rogynskyy, CEO and Founder of Semantria, one of the leading text analytics firm. At its core, text analytics refers to deriving high quality ...

Customer-strategy maven Paul Greenberg made a thought-provoking remark to me back in 2013. Paul was puzzled — Why haven’t there been any billion-dollar text analytics startups? “Text analytics” is a ...

Could text analytics be the unsung hero of big data? Text analytics mines reams of often ephemeral, unstructured data — from a voice recording of a customer call to emails or a Tweet — for meaningful ...

Text analytics involves extracting business value from written words – from texts, tweets and blogs to things like customer contact center notes and corporate document archives. The term is roughly ...