The coronavirus (COVID-19) crisis has forever changed how call centers think about maintaining business continuity -- from managing agent resources and having the right technology in place, to shoring ...
How to Set Up a Virtual Call Center the Right (& Easy) Way Your email has been sent Learn how to set up a virtual call center without wasting time, money, or resources on things that don't matter.
Why The Future Of Call Centers Is Virtual: Considerations For A Customer Service Continuity Strategy
The coronavirus pandemic has upended our communities, resulting in record-breaking numbers of businesses closing their doors and surging unemployment rates. But even in the midst of this unprecedented ...
FAIRFIELD, Calif.--(BUSINESS WIRE)--Two driving forces in the development of telehealth technologies, West-Com Nurse Call Systems and Vitalchat have partnered to provide hospital systems and other ...
Every organization needs a secure and reliable business phone system to communicate effectively with customers, employees, prospects and vendors. But for small businesses, full-featured business phone ...
George Mallory, a famous English mountaineer, once suggested that it was of no use to climb mountains. Instead, he posited, the only reason to climb a mountain is because it is there. Likewise, when ...
Salesforce announces Meetings, Einstein Video Call Coaching and more tools aimed at improving virtual sales Your email has been sent As sales organizations shift to handling most, if not all, sales ...
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