The Amazon Echo can be a handy accessory to have in your home, but there are common problems that can pop up. Here's how to ...

Tyler Lacoma has spent more than 10 years testing tech and studying the latest web tool to help keep readers current. He's here for you when you need a how-to guide, explainer, review, or list of the ...

Amazon Alexa seems to be having issues in recognizing voice commands regarding lights. Users are suddenly unable to control their lights with their Echo devices. The problem is now fixed according to ...

Amazon employees beta-testing Alexa+ vented frustrations on an internal Slack, highlight the continuing headaches behind ...

If you’ve tried to use your Alexa or Ring device this morning only to receive no response, don’t worry — it’s not just you. Amazon Web Services, the cloud-computing backbone of Amazon.com and large ...

A federal judge has ruled Alexa users nationwide can sue Amazon in a class action over privacy concerns. Plaintiffs allege Amazon secretly recorded conversations beyond Alexa’s intended commands.

Amazon’s Alexa service was down across Europe this morning, with customers unable to get a response from their Echo devices. There were reports of outages in the U.K., Ireland, Spain, Germany, Italy ...

Amazon's AI-powered Alexa+ has improved smart home controls and conversation abilities, but the Alexa app is still buggy.

As Amazon.com Inc. trumpets its hosted IT infrastructure services, the Web site of its Alexa Internet division, responsible for some of the company’s best known Web services for developers, has been ...

Macy is a writer on the AI Team. She covers how AI is changing daily life and how to make the most of it. This includes writing about consumer AI products and their real-world impact, from ...

Alexa's Web site has been down for over 18 hours this month, with the most serious problems experienced since Nov. 16 As Amazon.com Inc. trumpets its hosted IT infrastructure services, the Web site of ...