The Office of Personnel Management this week unveiled a series of tip sheets aimed at preparing the federal workforce for the adoption of a hybrid work environment following the COVID-19 pandemic. As ...

A total workforce management strategy allows businesses to keep the whole workforce in focus for increased agility, productivity, and bottom-line impact. In today’s competitive talent landscape, ...

The construction industry is on a roll. From bustling skylines boasting magnificent skyscrapers to sprawling infrastructure projects connecting cities, the demand for skilled workers is at an all-time ...

Nitin Gupta, founder of QRCodeChimp. He's a technology leader with over two decades of technology development and management experience. Back in the day, as a high school kid, I always wondered how ...

Generational influences can affect how people communicate, think and work. Four active generations are in the workforce in 2024, each with unique characteristics and worldviews. For business owners ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...