We list the best customer database software, to make it simple and easy for you to better manage your customer details. The customer may not always be right - but they are always important. For that ...

Tying together customer data from various sources, customer data platforms (CDPs) provide detailed profiles of customers and the means for delivering customized marketing to them. The world of ...

A customer data platform (CDP) is a prepackaged, unified customer database that pulls data from multiple sources to create customer profiles of structured data available to other marketing systems.

Forbes contributors publish independent expert analyses and insights. I cover travel with a focus on safety and sustainability. If you want an idea of how far customer service has fallen — and how ...

Microsoft disclosed today a security breach that took place last month in December 2019. In a blog post today, the OS maker said that an internal customer support database that was storing anonymized ...

Microsoft Corp. today disclosed a data breach that exposed 250 million customer records via a misconfigured Elasticsearch database. As is somewhat typical with these exposures, the database was ...

Michaels has acquired the rights to the Hancock Fabrics brand, domain names, mailing lists and intellectual property from U.S. Bankruptcy Court in Delaware for $1.3 million. Michaels, an arts and ...

Forbes contributors publish independent expert analyses and insights. Davey Winder is a veteran cybersecurity writer, hacker and analyst. An emailed data breach notification from Dell arrived in my ...

Canadian ISP Rogers Communications has begun to notify customers of a data breach that exposed their personal information due to an unsecured database. In a data breach notification posted to their ...

High profile virtual reality game Second Life reported today that one of its databases containing unencrypted user information was breached two days ago. The company confirmed that this is the first ...