No matter what job you have, if you do something that isn’t workplace protocol or etiquette, there will usually be some type of repercussion. Since the majority of my employment history revolves ...

Non-food contact surfaces were “not cleaned at a frequency to preclude accumulation of dirt and soil,” O’Donnell wrote in his report. The sides of some fryer units and kitchen equipment were also ...

Among my least admirable qualities is my penchant for complaining. I’m quick to vent to anyone who’ll listen, to moan and groan over any minor nuisance. In other words, if I’m annoyed, inconvenienced, ...

There’s nothing worse than listening to someone constantly complain. But there’s no escaping it. The average person complains between 15-30 times per day, making it an unfortunate part of our daily ...

Dear Eric: There is a column about a person’s father who likes to complain at restaurants (“Out to Eat”). My father is very similar and says the same thing about the restaurant wanting feedback, but ...

One of the greatest personality tests is seeing how someone responds to that particular sound. Darron Cardosa is a food service professional with over 30 years of restaurant experience. He has written ...