"1-800-FLOWERS.COM will offer customers the ease and convenience of ordering floral gifts through Messenger. 1-800-FLOWERS.COM will blend its bot and live customer service support on Messenger to ...

If Facebook announces the “Messenger Bot Store” at F8, as many predict, it would be arguably the most consequential event for the tech industry since Apple announced the App Store and iPhone SDK in ...

Spotify will be launching a bot for Facebook Messenger users that lets friends discover and share music directly in their chats. The bot, which takes advantage of Facebook’s soon-to-launch chat ...

Facebook recently unveiled the new Facebook Messenger platform at the company’s annual F8 Conference. The update can be summed up in one word: bots. Now, you can use Facebook Messenger to not only ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Spotify has announced a new Messenger bot to help users share and find ...

A strange thing happens when Capital One sends out automated fraud alerts via SMS. A significant number of customers seem to believe the sender is human, and begin responding with natural language.

The competition for available rentals in Seattle is heated, so it can’t hurt to add another tool to your search routine. Trulia thinks its new Facebook Messenger bot will help consumers move fast on a ...

Today, the White House is releasing a Facebook Messenger bot that allows users to send notes to the president. Here’s how it works: You open up the Messenger app on your phone (or the chat feature in ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Flight search engine giant Skyscanner is the latest company to embrace ...

Getting help with voting registration can now be as simple as a quick chat with a bot. The Ad Council just launched an automated tool within Facebook's messenger platform designed to walk prospective ...