This as-told-to essay is based on a conversation with Kendall McGill, a 32-year-old project manager based in Baltimore. It's been edited for length and clarity. I'd been working as a project manager ...

What the technology can do today—and what’s next by Thomas H. Davenport, Abhijit Guha and Dhruv Grewal Of all a company’s functions, marketing has perhaps the most to gain from artificial intelligence ...

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