Overview: AI skills are among the most in-demand career competencies in 2026 across industries.Leading EdTech platforms focus on hands-on projects and real-worl ...

Since Robinhood launched its prediction markets in March, nine billion contracts have been traded by more than one million users, according to the platform. Trading platform Robinhood said prediction ...

Churn is more than outright defection; it can also include silent attrition, where customers remain nominally active but reduce engagement, spending, or product adoption. High churn rates erode ...

Broadcom's management revealed that the company has a new customer, but won't say who it is. One clue that Broadcom's leadership did provide is that the $10 billion mystery customer is not OpenAI.

The proliferation of prediction betting platforms has prompted scrutiny. President Donald Trump's social media company, Trump Media and Technology Group, announced Tuesday that it will soon launch a ...

Salesforce Inc. said it’s saving about $100 million a year by using artificial intelligence tools in the software company’s customer service operations. The company is working to sell AI features that ...

The report highlights that a significant percentage of churn can be attributed to product-market fit issues or a failure of the product to meet customer expectations. No amount of proactive CS ...

Customer retention is a critical challenge for telecom companies, and understanding customer churn can significantly improve business strategies. This paper focuses on developing an accurate ...

Once a promising but mostly supportive tool, artificial intelligence now stands at the center of how businesses manage and interpret customer data. Its capabilities are reshaping industries, enabling ...

Funeral companies and grieving families are turning to AI chatbots to cough up obituaries for the recently deceased, the Washington Post reports, in yet another example of how the tech is being used ...